"From my perspective as leader for a national Quality initiative, Ed stood out as one of the most capable, proactive and strategic project leaders. I sought Ed's input for his experience, skill and wise counsel. He ably laid a solid foundation for the Dedham-based team to continue successfully past his term of engagement. Ed makes it his business to listen and to hear the voice of the customer."

Pat Martin
Director, Problem Management/Q & RA
American Red Cross Blood Services